> For the complete documentation index, see [llms.txt](https://help.boomerang3.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.boomerang3.com/win-gateway-installation-manual/troubleshooting/the-gateway-does-not-detect-any-nodes.md).

# The gateway does not detect any nodes

If the gateway has its linked/unlinked list empty despite the fact there are nodes that shall be visible then the reason may be the gateway has no access to SNTP server and has no correct real time.&#x20;

The time set in the gateway can be checked in Advanced -> Details. It shall be current UTC time.

<figure><img src="/files/qTYDPZkBlyQRHC60tWgH" alt=""><figcaption></figcaption></figure>

The gateway with no access to the SNTP server will display date from year 1970.&#x20;

<figure><img src="/files/LuO5kISHM00056i6UB3r" alt="" width="455"><figcaption></figcaption></figure>

If it is incorrect then the SNTP server settings must be corrected as described in [Network time (SNTP/NTP settings)](/win-gateway-installation-manual/gateway-configuration/network-time-sntp-ntp-settings.md)


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