> For the complete documentation index, see [llms.txt](https://help.boomerang3.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.boomerang3.com/win-gateway-installation-manual/quick-installation/win-gateway-setup/sntp-server-settings.md).
# SNTP server settings
**The WIN gateway MUST HAVE a correct date and time to operate.**
The date and time are obtained from an SNTP server defined in [Network time (SNTP/NTP settings)](/win-gateway-installation-manual/gateway-configuration/network-time-sntp-ntp-settings.md).
If there is no access to an SNTP server, the date shown after power on in Advanced -> Details will be 1970-01-01 and the gateway will not detect any linked or unlinked nodes.
SNTP server access is crucial and is a common cause of WIN gateway mulfunction when it sends no readings.
---
# Agent Instructions
This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com.
## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.
Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter:
```
GET https://help.boomerang3.com/win-gateway-installation-manual/quick-installation/win-gateway-setup/sntp-server-settings.md?ask=&goal=
```
`ask` is the immediate question: it should be specific, self-contained, and written in natural language.
`goal` is optional and describes the broader end goal you are ultimately trying to accomplish on behalf of the user. GitBook uses it to tailor the answer towards what is most useful for that goal.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.
Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.