# Support

Use **Support** to contact ICU Scandinavia support and access product resources.

Click **Support** in the navigation pane.

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### Create a support case

Select a topic.

Enter a subject and message.

Optionally, add extra email recipients.

Click **Submit**.

Your message is sent to the ICU Scandinavia support group.

#### Include this information

Add these details to speed up troubleshooting:

* what you expected vs what happened
* steps to reproduce
* time of the issue (and time zone)
* affected object/MP names
* your Boomerang 3 version (from the UI, if shown)
* browser and device type

{% hint style="info" %}
Avoid sending passwords, PINs, or confidential data.
{% endhint %}

### Contact info

**Contact Info** shows:

* ICU Scandinavia (or representative) contact details
* Boomerang 3 server settings
* links to Boomerang manuals
* ICU YouTube channel
* ChatGPT Boomerang Trainer

### Videos and AI help

The YouTube channel contains videos covering different parts of Boomerang 3.

ChatGPT Boomerang Trainer is an AI assistant for Boomerang 3.

Use it for quick, summarized answers.

### Mobile app

At the bottom of the page, QR codes link to the ICU Boomerang Mobile app.

Android and iOS are supported.