> For the complete documentation index, see [llms.txt](https://help.boomerang3.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.boomerang3.com/boomerang-3-user-manual/dashboard/profile-settings/change-pin.md).

# Change PIN

Update your PIN, or reset it using an email OTP.

{% stepper %}
{% step %}

### Change PIN (you know the old PIN)

In [Profile settings](/boomerang-3-user-manual/dashboard/profile-settings.md), click **Change PIN**.

<figure><img src="https://3588014471-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FEANwXRnuP0ug8971viyg%2Fuploads%2FqYbgIIuzcdIZtZ2M9X8f%2Fimage.png?alt=media&amp;token=14649026-8522-4983-9e55-f5897d088f6b" alt="Profile settings with Change PIN button"><figcaption><p>Change PIN button</p></figcaption></figure>

1. Enter your **Old PIN**.
2. Enter your **New PIN**.
3. Confirm the **New PIN**.
4. Click **Save**.

<figure><img src="https://3588014471-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FEANwXRnuP0ug8971viyg%2Fuploads%2Fougwjrh1mAFq8s3B1E8k%2Fimage.png?alt=media&amp;token=b919b60d-df1c-4dc6-bca3-a71a5591819c" alt="Change PIN form" width="457"><figcaption><p>Change PIN form</p></figcaption></figure>
{% endstep %}

{% step %}

### Reset PIN (you forgot the old PIN)

1. Click **Forgot PIN**.
2. An OTP code is sent to your email address.

<figure><img src="https://3588014471-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FEANwXRnuP0ug8971viyg%2Fuploads%2FXvhQ2KTU96jXrzDw30Zc%2Fimage.png?alt=media&amp;token=6216df12-1807-4e45-8ebf-aab9cf8edbd8" alt="Forgot PIN and OTP request" width="454"><figcaption><p>Request OTP</p></figcaption></figure>

<figure><img src="https://3588014471-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FEANwXRnuP0ug8971viyg%2Fuploads%2FtyVQ36ybeZswAKJAfQvJ%2Fimage.png?alt=media&amp;token=afccde01-202e-4452-b9f6-7ea392d21870" alt="OTP email" width="475"><figcaption><p>OTP email</p></figcaption></figure>

3. Enter the OTP code.
4. Click **Verify OTP**.
5. A form opens to set a new PIN.

<figure><img src="https://3588014471-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FEANwXRnuP0ug8971viyg%2Fuploads%2F4pfwNtdHad08NKXkEKmJ%2Fimage.png?alt=media&amp;token=c36e33ca-986a-4c57-9157-335110032aa6" alt="Verify OTP form" width="457"><figcaption><p>Verify OTP</p></figcaption></figure>

6. Enter the new PIN twice.
7. Click **Save** and sign.
8. A confirmation message appears.

<figure><img src="https://3588014471-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FEANwXRnuP0ug8971viyg%2Fuploads%2F8LbBX4OC6u7miBg1fYud%2Fimage.png?alt=media&amp;token=94023646-957c-4b21-ad53-496ce1bd9b73" alt="PIN changed confirmation message" width="456"><figcaption><p>Confirmation</p></figcaption></figure>

{% hint style="info" %}
OTP emails can take a few minutes to arrive. Check your spam folder.
{% endhint %}
{% endstep %}
{% endstepper %}


---

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