> For the complete documentation index, see [llms.txt](https://help.boomerang3.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.boomerang3.com/boomerang-3-domain-administrator-manual/support.md).

# Support

Click ‘Support’ in the navigation pane to open the support page.

<figure><img src="https://3107031480-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FPTZRr97g6y1opAswEdao%2Fuploads%2FYiwHKFbaPT30b5Bg3UEu%2Fimage.png?alt=media&amp;token=53ab38c3-c18a-4a38-99c2-881a0bd8fe2b" alt=""><figcaption></figcaption></figure>

### Create support case <a href="#create-support-case" id="create-support-case"></a>

Select a topic, enter optional email addresses you want the message to be sent to, a subject and a message, and click ‘Submit’.

Your message will be sent to ICU Scandinavia support group.

### Contact info <a href="#contact-info" id="contact-info"></a>

‘Contact Info’ presents ICU Scandinavia or ICU Scandinavia representative contact information. There is also information about the B3 server settings, links to Boomerang manuals, ICU YouTube channel and ChatGPT Boomerang Trainer.

The YouTube channel presents videos describing different aspects of Boomerang 3 system.

The ChatGPT Boomerang Trainer is AI based help that you may ask questions about Boomerang 3 and get clear, summarized answers without need to read the manuals.&#x20;

There are also links to the system user guides.

At the bottom of the page you may find QR codes with links to ICU Boomerang Mobile app download for Android and Apple devices.


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# Agent Instructions
This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com.

## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation by asking a question.

Perform an HTTP GET request on the following URL with the `ask` and `goal` query parameters:

```
GET https://help.boomerang3.com/boomerang-3-domain-administrator-manual/support.md?ask=<question>&goal=<user_goal>
```

`ask` is the immediate question: it should be specific, self-contained, and written in natural language.
`goal` is what the user is ultimately trying to achieve, the reason they need the answer. Sharing it helps GitBook give you a better, more relevant answer. A goal is most helpful when it describes the outcome the user wants rather than restating the question. For example, with `ask=how do I create an API token`, a goal like `automate deployments from our CI pipeline` lets GitBook tailor the answer to that use case.

The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
