Create Alarm group

To create an Alarm Group:

  1. Click Admin – Alarms – Alarm Groups.

  2. Select system group.

  3. A list of alarm groups in the system group will be displayed.

  1. Click “Create Alarm Group”.

  1. Select System Group, Division and Group.

  2. Select Alarm Group type. The Type can be User or Battery.

  3. Enter Alarm Group Name.

  1. Click “Next” to define the alarm distribution.

  1. Select the alarm distribution method. The methods available are presented in the table below. Most of them are self-explanatory but for more complex, the detailed information about the App notification and Webhook distribution methods can be found in Alarm distribution.

Alarm Distribution method
Description

E-mail

Alarm distributed by e-mail.

SMS

Alarm distributed by SMS.

E-mail and SMS

Alarm distributed by e-mail and SMS.

Voice call

Alarm distributed by voice call.

E-mail and Voice call

Alarm distributed by e-mail and voice call.

SMS and Voice call

Alarm distributed by SMS and voice call.

None

Alarm is not distributed.

App Notification

Alarm distributed by app notification as described in App notification.

Email and App Notification

Alarm distributed by e-mail and app notification as described in App notification.

Webhooks

Alarm distributed by webhooks as described in Webhook.

  1. Select the period when the definition will be active using Start time, Stop time and weekdays. Select “All day” for complete day. Select “Reverse time” to set the time when the alarm group WILL BE NOT active.

  2. It is possible to define escalations of the alarm if the alarm remains active for a certain time after being distributed to recipient(s). There are 3 levels of escalation.

  1. Click “Save” and sign.

  2. The alarm group is created and opened for edition.

  1. Select the users that will receive the alarms.

  2. To search, click “Show all Users” icon and enter at least 3 consecutive characters from the username which will display a list of matches. Select the user(s) using checkboxes.

  1. Select the sources of the alarms in the Measuring Points list on the right.

  1. Click “Save” and sign.

  2. A confirmation message shall be displayed.

  1. Click OK.

  2. The alarm group shall be visible in the active alarm group’s list.

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