> For the complete documentation index, see [llms.txt](https://help.boomerang3.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.boomerang3.com/bbo-gateway-installation-manual/troubleshooting/bbo-factory-reset.md).

# BBO factory reset

To reset the BBO to factory defaults:

1. Open the BBO gateway enclosure.
2. Once enclosure is opened, locate the PCB with USB power connector and the two plated drill holes in the upper center of the PC board with the word “RESET” above it.  See photo below.

<figure><img src="/files/sN7grCGRWTn4JPKgIkkt" alt=""><figcaption></figcaption></figure>

3. Apply power to BBO.
4. Using a tool like metal tweezers or paper clip short these two pads together until the green status LED stops flashing and stays on solidly.
5. Remove the short. Once you have removed the short from RESET pins, the reset will take less than four seconds to complete.

After reset, the following configuration elements will be returned to their factory settings:

* Device Name: BoomBridge ONE v2
* Host Name: BOOMBRIDGE2
* DHCP Enabled.

If a DHCP server is available on the network, it will set IP Address, Gateway, Subnet Mask, Primary DNS and Secondary DNS parameters.

If there is no DHCP server, the factory network settings will be used as described in chapter [Network Configuration](/bbo-gateway-installation-manual/bbo-web-interface/system-configuration/network-configuration.md#ref150352919).

* User name: admin
* Password: icu


---

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